A smart self-service tool on WhatsApp that helps you interact with Old Mutual with ease, from making enquiries to submitting claims and accessing policy details. Just send "Hi" to begin
- Sign up for a policy
- Request for policy statements or Documents
- Ask questions about our products
- Share compliments or complaints
- Find our branches
- Get real time assistance

- Ekyire Asem
- Transition Plus Plan
- Educator Plan
- Special Investment Plan
- Travel Insurance
- Personal Accident
- Term Assurance
- Retirement Salary Plan

Simply save our number 050 833 3537 and send “Hi” on WhatsApp to get started.
You can submit claims, request policy statements, access product information, share feedback, and more
Yes, the WhatsApp Bot is always available to assist you, anytime, anywhere.
Yes. You can begin the application process for selected Old Mutual products directly via WhatsApp.
Absolutely. It uses Meta’s secure messaging system to keep your information safe and private.
No, you only need WhatsApp. No extra downloads or signups required.
Yes. If your request needs human support, the bot can connect you to an agent.
